FAQs

About Our Services

We provide proofreading, editing and rewriting service. Your documents are edited by native English language experts who have knowledge of a variety of academic and professional fields, improve and polish the quality of language and grammar in any English document, to ensure it is error-free, polished and impactful. For more information about our services, please visit the Services section.

Yes, you can attach your Similarity Report when you submit your thesis to us, and also highlight the sentence that you want to be rephrase.

One the Ohr is a network of British academics who research or work at UK higher education institutions or who have graduated from such institutions. Our team comprises of PhD supervisors, lecturers, retired professors, EAP (English for Academic Purposes) specialists and language teachers. We offer a premium service, focused on enhancing your learning gain, fulfilled by professionals who can truly give you the support and advantage you need. Indeed, our network includes the very people who will be grading your assignments.

No. This is a really negative practice. We are actively against it.

Yes, university policies allow and supervisors often encourage ELF students to have their academic assignments proofread and polished before final submission. It is standard procedure for researchers and academics seeking peer-review publication to have their manuscripts proofread beforehand. Indeed, it has traditionally been the role of your personal tutor/academic supervisor to proofread your assignment submissions during the feedback stage. Unfortunately, changes in the higher education sector are resulting in less time available for supervisors to provide such a level of service.

Yes, 100%. All of our team are subject to a Non-Disclosure Agreement (NDA), which is a legally-binding document prohibiting them from revealing any details about clients.

Yes! We offer different discounts for each season, for more information, please visit the Services section.

Placing Your Order

We know you want your completed document(s) returned quickly, we aim to complete all orders within a week. We do offer express service, you can choose the lead time when you place the order.

If you have an emergency or require your order to be completed and returned in less than 24 hours, please let us know by contacting our Client Manager on WeChat, or send us an email.

Payment is made when you complete the Service Order Form.

Your document has been edited using Microsoft Word’s Track Changes feature. This easy-to-use feature shows you a record of all the changes we have made to your document, so that you can accept or reject each change.

The Tracked version of your document shows all the changes we have made in the text and formatting, as well as detailed comments and feedback from our editors.

To delete the marks, please go to Review – Accept – Accept all changes. You can require a Clean Version if you needed it.

In the rare event that you are not satisfied with our service, we will promptly revise your document according to your requirements.

Please e-mail us requesting a revision at info@onetheohr.com or contact us on WeChat. Kindly give us your feedback about the edited document. Please note that we do a free revision only if our editing has not met your expectations, and you clearly specify how we can further improve your document.

Revision requests must be made within 24 hours of receiving the completed order.

You can email us or contact us on WeChat.